Virtual Care

WE ARE EXCITED TO NOW OFFER TELEMEDICINE APPOINTMENTS.  

AVAILABLE DURING NORMAL OFFICE HOURS.

TELEMEDICINE ALLOWS YOU TO USE YOUR SMARTPHONE OR YOUR CAMERA-ENABLED COMPUTER FOR VIRTUAL VISITS. 

Lone Tree Pediatrics Virtual Care and TelemedicineWhat is Telemedicine?

Telemedicine is a way to virtually connect a patient to their healthcare provider. The provider can remotely diagnose and treat patients by means of telecommunications technology.

Do I need special equipment?

Any smartphone or tablet with text, video, and audio capabilities can be used.

How do I get connected?

Contact our office at (303) 803-1005 to initiate the registration. Our staff will send you a text message with a link to download the app and register for a free account. Then you can start exchanging private, secure messages via the app to schedule and conduct the electronic visit.

Is it HIPAA compliant?

Yes! Using our Spruce Health app, you will register for a unique user ID and password which acts as a portal between the patient and Lone Tree Pediatrics.

What is the cost?

It is free to download the app.  The visit itself will be billed to your insurance at our rate as it would if you were seen in office.  An additional code is billed out in conjunction with your telemedicine visit and covers our ability to use the electronic platform for communication. Unfortunately, there is no way for us to know how it is covered by insurance prior to your visit, whether they put it towards your deductible, co-insurance, or even a copay.

Can I call in for my elderly mother or small child?

Of course, but remember that the patient MUST be present for us to interact with.

*We are unable to prescribe or refill controlled substances through a virtual visit*